Terms & Conditions

GENERAL CONDITIONS OF ENTRY

  • Admission price includes rides, shows and attractions except food, merchandise, photo sessions, pay per use facilities (Feature films, FlowRider, skill and video games etc).
  • Children 0 – 13 years must be accompanied by an adult or legal guardian (minimum 16 years +)
  • Published times of shows or attractions may vary.
  • The operation of some attractions may be affected by adverse weather conditions or maintenance activity.
  • No food or beverages may be brought onto the Dreamworld or SkyPoint premises. No commercially prepared food or beverages may be brought into WhiteWater World.
  • No alcohol or drugs of any type shall be bought on to the premises.
  • No glassware or sharp objects may be bought on to the premises.
  • No animals may be brought onto the premises, except guide dogs.
  • Frisbees, balls, inflatables or other devices that may jeopardise the safety of others or impede staff are not permitted.
  • Scooters, skateboards, bicycles, roller blades or other equipment that may interfere with pedestrian traffic are not permitted.
  • Design and systems of Ardent Leisure Limited (The Company) are protected by copyright and other intellectual property rights. You must not infringe those rights.
  • Vehicles are parked at your own risk. The Company will not be responsible for loss of, or damage to any vehicle, accessory or contents in, or on any vehicle
  • Smoking is permitted in designated areas only, no food or beverage may be consumed in designated smoking areas under Queensland Law.
  • Lockers are available for hire for storage of personal items at Dreamworld and WhiteWater World. These are not available at SkyPoint.
  • The Company reserves the right to refuse entry or remove guests from the attraction for vandalism, stealing, offensive behaviour, queue line jumping, failure to properly supervise persons under your care, failure to follow safety instructions or failure to comply with these Conditions of Entry.
  • The Company reserves the right to inspect your bags at any time for security purposes.
  • Design and systems of Ardent Leisure Limited (The Company) are protected by copyright and other intellectual property rights. You must not infringe those rights.
  • Any photographs, videos or sound recordings taken by you must be for personal use only. Any use, reuse or production for commercial purposes without our express written consent is strictly prohibited.
  • The Company reserves the right to photograph guests at any time for security purposes or for use in connection with the promotional activities and general commercial operations of the Company. You expressly agree to the use of your image and likeness for these purposes without compensation.
  • The use of image recording devices is not permitted in any change room or bathroom facility.
  • Please report any incidents to staff immediately.
  • Tickets, vouchers and passes must be original, display an expiry date and be presented prior to that date, Photo ID and matching signatures are required on request. Fraudulent use will be referred to police.
  • Please be advised that appropriate swimwear must be worn at all times. Traditional swimwear is required at all times.
  • To ensure a safe and enjoyable family environment, provocative, G-string swimwear or underwear as swimming attire is not allowed.
  • For the safety of all guests, long pants, cut offs and swimwear with rivets, belts or metal ornaments are not permitted on any slides.
  • Guests may not display anything that contains obscene, foul, profane, illegal or unacceptable language, photos, images, symbols, or phrases, etc.
  • If your clothing or swimwear does not comply with these regulations, appropriate attire is available for purchase at Beyond the Beach Gift Shop.

HEIGHT AND HEALTH ADVICE

  • For your safety and comfort there are height, weight and age restrictions on some rides and attractions. Please refer to the park map and displayed signage for specific details.
  • Riders must be in good health and free from any potentially adverse medical conditions. You should seek medical advice if uncertain. For Guests with disabilities please review our guidelines.
  • For safety reasons, pregnant women, guests with certain pre-existing health issues, guests with casts, footwear, eyewear or any hard or sharp objects are not permitted on any water slides and may be restricted on certain rides. Please read signage and ask staff prior to participating if unsure.
  • Further specific restrictions may be displayed throughout the park via signage announcements and or staff communication, you must obey these.
  • We recommend that appropriate footwear be worn within the park.
  • Appropriate clothing must be worn at all times.
  • We ask that swimmers shower before entering the water.
  • Children should be toileted prior to entering the pool and regularly whilst swimming.
  • Children under the age of 3 must wear swimming nappies or tight bathers that will contain any faecal accidents, board shorts or loose clothing are not permitted.
  • People who have had diarrhoea within the last 48 hours must not enter the water.
  • Lifeguards and/or staff cannot supervise children. Parents/ guardians must actively supervise their children at all times and comply with the Keep Watch guidelines posted within WhiteWater World.
  • Royal Life Saving Australia recommends that children under the age of 10 be under the supervision of a person 16 years or older.
  • For safety reasons, minimum height restriction to hold a koala, baby croc, snake and bird of prey is 135cm.

RESPONSIBILITY

  • There are inherent risks in the participation in or on an amusement ride, waterslide, device, attraction or the interaction with animals. You, by your participation, accept the inherent risks of which a prudent person is or should be aware. You should consider this participation an exercise in good judgement and act in a responsible manner while using the facility.
  • Adults / carers are responsible for persons under their supervision.
  • You must not participate in or on any amusement ride, waterslide, device, and attraction, when under the influence of alcohol or drugs.
  • You must act with good judgement and consideration, both for yourself and others, and refrain from behaviour which could affect your safety, the safety of others, the safety of the amusement ride, waterslide, device, attraction, or the safety of the animals.
  • You must obey all reasonable written and verbal instructions and warnings, given by The Company and its staff including the Lifeguards or operators of any amusement ride, waterslide, device, attraction or animal handlers, without objection.
  • You must use, as instructed, all safety equipment provided when participating in any amusement ride, device or attraction.
  • If you supply your own safety equipment you do so at your own risk and accept full responsibility for any failure or non-performance of such equipment.
  • You are responsible for your own personal property. Lockers are available.
  • The Company takes all reasonable steps to provide you with a safe and enjoyable park. However The Company will not be liable for any person in respect of the loss of life or personal injury to, any person, whether that loss, damage or personal injury is caused by any person’s negligence (including the negligence of The Company) or otherwise.
  • In these Conditions of Entry, The Company includes the owner and operator of Dreamworld, WhiteWater World and all employed staff.

 


ADMISSION PRODUCTS

ALL TICKETS

  • Tickets are valid for 12 months from the date of purchase unless otherwise stated. All tickets are non-transferable and not redeemable for cash. Tickets cannot be on-sold to another party for re-sale. (Special circumstances may be reviewed under Management discretion.)
  • Government issued pension card must be provided on entry.
  • After completing your purchase you will gain access to an online page confirming your order. You will also receive 2 emails including your invoice and your E-tickets. Please print your E-ticket and present, as per instructions on the ticket. Alternatively your E-ticket may be presented on a mobile device.
  • Entry is granted by presenting, a printed E-ticket or displayed on a mobile device, a valid photo ID and the credit card used to purchase the ticket. If this credit card is unavailable, another credit card is required for security.
  • Dreamworld, WhiteWater World and SkyPoint reserve the right to close rides and attractions as required.
  • Unless expressly stated to the contrary tickets do not include access to special events conducted outside of advertised park trading hours including, but not limited to, Dreamworld Night Events & Night WhiteWater World
  • Does not include experiences and attractions that are not included in entry price.
  • Dreamworld, WhiteWater World and SkyPoint visitor numbers are capped to prevent overcrowding. Entry is on a first come, first served basis. When park reaches capacity we cannot permit further entries.

1 DAY TICKETS

  • Ticket includes 1 Day Entry into Dreamworld, including WhiteWater World, on the same day.
  • Tickets are valid for 12 months from date of purchase unless otherwise specified.
  • All tickets are non-transferable, not redeemable for cash.
  • Tickets cannot be on-sold to another party or third party for re-sale to customers.

3 & 7 DAY TICKETS

  • A 3 or 7 Day ticket entitles the bearer to flexible entry to Dreamworld, WhiteWater World and SkyPoint for a period of 3 or 7 consecutive days from the first day of entry.
  • Tickets are valid for 12 months from date of purchase unless otherwise specified.
  • SkyPoint Observation Deck becomes an over 18 years venue on a Friday & Saturday Night after 8pm.
  • All tickets are non-transferable, not redeemable for cash.
  • Tickets cannot be on-sold to another party or third party for re-sale to customers.
  • Lost or stolen passes cannot be replaced.
  • Each ticket must be signed and a valid ID presented for each return entry

ANNUAL PASS

  • An Annual Pass entitles the bearer to flexible entry to Dreamworld, WhiteWater World & SkyPoint Observation Deck until the expiry date listed on the pass.
  • SkyPoint Observation Deck becomes an over 18 years venue on Friday and Saturday Night after 8pm.
  • Excludes entry to ticketed special events unless stated otherwise. SkyPoint Observation Deck is subject to altered trading hours and deck closures for private events.
  • Pass is not transferable and cannot be given to anyone else to use.
  • Lost or stolen passes will incur a $5 reprint fee at time of issue.
  • No upgrades available.
  • Passholder Offers are only available upon presentation of a valid current pass.
  • By purchasing online, each Passholder agrees to be contacted by Dreamworld with information regarding their pass and associated benefits. Passholders may unsubscribe at any time by contacting Dreamworld or using the unsubscribe option on the received emails. Passholders who unsubscribe will not receive any further communication, including information regarding Passholder benefits, exclusive offer, Passholder events, give-aways or renewal offers.
  • Children (0-2 years) receive free admission to Dreamworld, WhiteWater World and SkyPoint Observation Deck. Once your child turn 3, they will require a ticket or pass to accompany you into the parks. If your child turns 3 before you pass expires please consider purchasing a pass now while this offer is available. This offer is only available for sale period. Dreamworld cannot confirm what offers will be available after this sale period. For further information please enquire at Guest Services when you register your pass.
  • 50% off entry can only be redeemed once at Dreamworld /WhiteWater World and once at SkyPoint Observation Deck during the lifetime of the pass.
  • Discounts are only valid on full price sales and exclude already discounted entry, merchandise or food and beverages items. Retail discount excludes LEGO Store.
  • Ride Express passes exclude Sky Voyager.

SPECIALS

TITANS MEMBERS' DISCOUNT

  • Discount valid on Adult, Child & Pensioner 1, 3 & 7-Day tickets and Annual Passes only. Not valid on Family bundle products or with any other offer.
  • Valid online only.
  • Terms & conditions for 1 Day Tickets and 3 & 7 Day Tickets and Annual Pass products apply.
  • Dreamworld reserves the right to end promotion at its discretion without notice.
  • Does not include access to special events conducted outside advertised park trading hours, including but not limited to Park After Dark, Night WhiteWater World, NYE or ticketed events.
  • Tickets / Passes are not transferable, cannot be sold, cannot be given to anyone else to use and are not redeemable for cash.
  • Dreamworld, WhiteWater World & SkyPoint reserve the right to change terms and conditions at any time without notice and reserve the right to close rides/attractions, as required.

ANNUAL PASS RENEWAL OFFER

  • Discount valid on Annual Passes only. Must have a pass expired from 1 December 2017 to 30 June 2019 to be eligible. Not valid with any other offer.
  • Pass is valid 13 months from date of purchase.
  • Includes an Annual Photo Pass to be collected in park.
  • Terms & conditions for Annual Pass products apply.
  • Dreamworld reserves the right to end promotion at its discretion without notice.
  • Passes are not transferable, cannot be sold, cannot be given to anyone else to use and are not redeemable for cash.
  • Lost/stolen passes will incur a $5 reprint processing fee at time of re-issue.
  • Benefits are only available to pass holders upon presentation of pass.
  • Dreamworld, WhiteWater World & SkyPoint reserve the right to change terms and conditions at any time without notice and reserve the right to close rides/attractions, as required.

SPECIAL EVENTS

 

PARK AFTER DARK

  • Entry is subject to acceptance of all conditions.
  • Shows and ride times are subject to change without notice.
  • Event Entry can ONLY be granted on presentation of your E-ticket. You may be required to provide a valid photo ID and the Credit Card used in purchase for verification at Front Entry. If this is unavailable, another credit card is required for security.   
  • Tickets are not redeemable for cash and are not valid after the displayed date. 
  • Event tickets are capped to prevent overcrowding and may sell out in advance.   
  • Ticket is only valid for entry during stated Park After Dark event date and time. 
  • Admission price includes entry, selected rides, shows and attractions operated on the night of the event including FREE Redline Simulators, but does not include Ride Express, skill games, souvenir photographs, merchandise, food and drinks. 
  • No animals may be brought onto the premises.
  • Management reserves right to inspect bags on entry and exit, and to refuse entry or remove guests for failure to comply with any condition of entry.
  • The Company takes all reasonable steps to provide you with a safe and enjoyable park. However, The Company will not be liable for any person in respect of any loss of or damage to the personal property of, or the loss of life or personal injury to, any person, whether that loss, damage or personal injury is caused by any person’s negligence (including the negligence of The Company) or otherwise. This exclusion of liability does not apply to liability which cannot by law be contracted out of, for example, because of the Trade Practices Act.
  • For your safety and comfort there are height, weight and age restrictions on some rides and attractions. Please refer to the park map and displayed signage for specific details. 
  • Adults / carers are responsible for persons under their supervision and we recommend that you consider the decision to allow children to enter the park unaccompanied. * The operation of some attractions may be affected by adverse weather conditions or maintenance activity.
  • No eskies, food or beverages can be brought into Dreamworld.  
  • Dreamworld reserve the right to change terms and conditions at any time without notice and reserve the right to close rides/attractions as required.
  • In the likelihood of wet weather, the night event will continue to operate as per normal park operations. The operation of some rides and attractions may be affected by adverse weather.
  • Event may sell out prior to the night. Please ensure children under 16yrs are ticketed for entry before being unsupervised.

SPECIAL EVENTS:

(EXCLUDING PARK AFTER DARK)

  • Event Entry can ONLY be granted on presentation of your E-Ticket. You may be required to provide a valid photo ID and the Credit Card used in purchase for verification at front entry. If this is unavailable, another credit card is required for security. Tickets are not redeemable for cash, not valid after the displayed date.
  • Lost or stolen tickets will not be replaced.
  • Age restrictions to some events will apply. ID required for all guests over the age of 18 years.
  • Ticket prices will vary for different events. All Prices include GST.
  • Tickets will not be available for purchase at the door on the night. Numbers to events are limited and bookings are essential.
  • No discounts offered to Annual Pass Holders, Pensioners and Concession Card Holders.
  • The entry price covers entry to the event on the specified date only and is only valid between the times noted on your entry ticket.
  • No Food or Beverage may be brought onto Dreamworld, WhiteWater World or SkyPoint's premises during an event.
  • Management reserves the right to inspect bags on entry and exit, and to refuse entry or remove guests for failure to comply with any condition of entry.
  • Attire considered to be offensive and unsuitable will be refused entry on the night.
  • All events will run as scheduled in the event of wet weather; venue/ride & attraction changes may apply.
  • Dreamworld and SkyPoint reserves the right to change terms and conditions at any time without notice and adjust operating hours and/or change the venue, attractions and animal encounters without prior notice.
  • Entry is subject to all conditions displayed on your entry ticket and at front entry.

A VERY DREAMY CHRISTMAS EVENT

  • Tickets must be presented on entry. Valid photo ID, and credit card used in purchase may be required for verification at entry gate. If unavailable, another credit card is required for security.
  • Recommended for Adults only but Children 14+yrs allowed under Parental / Guardian supervision. Valid photo id is required.
  • E-ticket is not redeemable for cash and non-extendable. Handle your e-ticket as you would cash as any lost or stolen tickets will not be replaced. Be cautious if someone offers to sell you this document – it has no official resale value and may be an unauthorised copy.
  • Season / Annual Passholders do not receive a discount.
  • Valid for entry between 6.30pm to 11.00pm with gates opening from 6:15pm on the specified event date (Saturday 30th November 2019) ONLY. Price includes GST.
  • Numbers to this event are limited. Bookings are essential.
  • Due to the nature of the event, the recommended dress code is smart casual. Attire considered offensive and unsuitable will be refused entry on the night.
  • Tables will be allocated to your group on the night at Dreamworld’s own discretion. Your booking name will be placed at your allocated table number. As tables will be set for 10ppl, other companies may be positioned at your tables to ensure full capacities are met.
  • Dreamworld reserves the right to adjust operating hours and change the venue and/or attractions without prior notice.
  • Dreamworld provides special dietary foods for guests with specific medical conditions and/or cultural and religious reasons. Please email dietary requirements to [email protected] including booking name, guest name and dietary requirement.
  • Bar tabs may be set up for spirits on the night upon presentation of a valid credit card. Bar tabs must be paid in full at the end of the night – no exception.
  • Last beverages will be advised up to 30mins before the conclusion of the event.
  • No refunds due to weather conditions. All events will run as scheduled in the event of wet weather, venue changes may apply. Dreamworld poncho’s will be made available to guests.
  • Rides and Attractions are subject to change.
  • Dreamworld are not responsible for lost, stolen or damaged property.
  • No food or beverage may be brought onto Dreamworld’s premises.
  • You agree to be admitted at your own risk and indemnify Dreamworld and its related corporate bodies against any liability for death, personal injury, indirect or direct loss (including consequential loss), or damage to property caused or contributed by the client or the client’s guests, other than to the extend caused by the negligence of Dreamworld whilst on Dreamworld property.
  • We may refuse admission to, or expel, any person whose conduct is objectionable.
  • Cancellation policy applies.

HAPPY HALLOWEEN

  • Entry is subject to acceptance of all conditions.
  • Shows and ride times are subject to change without notice.
  • Costumes must be family-friendly and must not be obstructive, offensive or vulgar. Guests must not carry objects that may resemble or easily be mistaken as a weapon. Attire must not contain sharp or pointed materials that could injure other guests. Dreamworld retains the right to deny admission or remove persons wearing attire that is considered inappropriate or does not meet the outlined standards. Guests’ faces and eyes must not be covered by masks, hoods or any other materials. Adults: Costumes must not touch or drag on the ground; Capes can not be worn if they exceed waist-length.
  • Event Entry can ONLY be granted on presentation of your E-ticket. You may be required to provide a valid photo ID and the Credit Card used in purchase for verification at Front Entry. If this is unavailable, another credit card is required for security.   
  • Tickets are not redeemable for cash and are not valid after the displayed date. 
  • Event tickets are capped to prevent overcrowding and may sell out in advance.   
  • Ticket is only valid for entry during stated event date and time. 
  • Admission price includes entry, selected rides, shows and attractions operated on the night of the event, but does not include Ride Express, skill games, souvenir photographs, merchandise, food and drinks. 
  • No animals may be brought onto the premises.
  • Passholders can redeem one (1) free ticket upon presentation of valid pass.
  • Passholders can book sessions on The Monster inflatable for $5 each. Free Monster session cannot be redeemed during Happy Halloween events.
  • Terms for The Monster and Ride Express apply for add-ons.
  • Management reserves right to inspect bags on entry and exit, and to refuse entry or remove guests for failure to comply with any condition of entry.
  • The Company takes all reasonable steps to provide you with a safe and enjoyable park. However, The Company will not be liable for any person in respect of any loss of or damage to the personal property of, or the loss of life or personal injury to, any person, whether that loss, damage or personal injury is caused by any person’s negligence (including the negligence of The Company) or otherwise. This exclusion of liability does not apply to liability which cannot by law be contracted out of, for example, because of the Trade Practices Act.
  • For your safety and comfort there are height, weight and age restrictions on some rides and attractions. Please refer to the park map and displayed signage for specific details. 
  • Adults / carers are responsible for persons under their supervision and we recommend that you consider the decision to allow children to enter the park unaccompanied. * The operation of some attractions may be affected by adverse weather conditions or maintenance activity.
  • No eskies, food or beverages can be brought into Dreamworld.  
  • Dreamworld reserve the right to change terms and conditions at any time without notice and reserve the right to close rides/attractions as required.
  • In the likelihood of wet weather, the night event will continue to operate as per normal park operations. The operation of some rides and attractions may be affected by adverse weather.
  • Event may sell out prior to the night. Please ensure children under 16yrs are ticketed for entry before being unsupervised.

EXPERIENCES

TIGER FEED EXPERIENCE

  • Price and availability subject to change without notice.
  • Maximum of six (6) guests may participate in each session.
  • Participants must be over 13 years of age. Children between 13 & 18 years of age must be accompanied by a paying participating Adult.
  • Experience only available to guests who have admission to Dreamworld on the day of the experience. Dreamworld admission is not included in price of the feeding experience and must be purchased separately.
  • Experience is for a nominated date and time only.
  • Bookings are non-transferable. Cancellation fee is 100%.
  • Whilst all reasonable precautions are taken by Dreamworld to ensure the safety of our guests participating in this experience, Dreamworld shall not be responsible for any death or injury to any guest or loss of or damage to any property being worn or carried by any guests while participating in this experience. Purchase of Feeding Experience assumes acceptance of this disclaimer.
  • Dreamworld standard conditions of entry apply.
  • Wheelchairs and walking aids are permitted.
  • Feeding Experiences may be cancelled at Dreamworld's discretion at any time should this be deemed to be in the best interest of the tigers. In the event a Feeding Experience is cancelled Dreamworld will endeavor to book guests into an alternative available date. If the alternative date is unsuitable, Dreamworld will refund the full price of the experience.
  • Each Feeding Experience will have the Dreamworld photographer present. A 6 x 8 photo is included in the experience price and guests can collect from Kodak Express after 4pm on the day of the Feeding Experience. Additional photos can be purchased if guests wish at the recommended fee per additional item.
  • Guests must arrive at Tiger Bazaar at 2:15pm for a 2:30pm experience.

TIGER CUB EXPERIENCE

  • Price and availability subject to change without notice.
  • Maximum of twenty (20) guests may participate in each session.
  • Children under 14 years of age must be accompanied by a paying participating Adult. Infants under 12 months are free of charge. All children can participate in the experience until a designated time (at Dreamworlds discretion) when Dreamworld will apply a restriction that all children must be over 6 years of age. This change is due to the growth of the Tiger Cubs.
  • Experience only available to guests who have admission to Dreamworld on the day of the experience. Dreamworld admission is not included in price of the feeding experience and must be purchased separately.
  • Experience is for a nominated date and time only.
  • Bookings are non-transferable to another date but may be transferred to another person. Cancellation fee is 100%.
  • Whilst all reasonable precautions are taken by Dreamworld to ensure the safety of our guests participating in this experience, Dreamworld shall not be responsible for any death or injury to any guest or loss of or damage to any property being worn or carried by any guests while participating in this experience. Purchase of Experience assumes acceptance of this disclaimer.
  • Dreamworld standard conditions of entry apply.
  • Bookings can only be made a maximum two weeks in advance
  • Experiences may be cancelled at Dreamworld's discretion at any time should this be deemed to be in the best interest of the tigers. In the event an Experience is cancelled Dreamworld will endeavor to book guests into an alternative available date. If the alternative date is unsuitable, Dreamworld will refund the full price of the experience.
  • Each Experience will have the Dreamworld photographer present. A 6 x 8 photo is included in the experience price. Additional photos can be purchased if guests wish at the recommended fee per additional item.
  • Guests will meet at Guest Services at 9:30am and must sign an indemnity form prior to their Tiger Cub/s experience
  • For safety reasons you will not be able to participate in this activity if you are: Under the influence of alcohol or drugs or currently receiving medical treatment that may impair your judgement, balance or vision or endanger yourself or others; Suffering from a disability or condition that may prevent you following or understanding instruction given by the handler (includes hearing or visual impairment and mental or physical disabilities); Emotionally unstable or likely to lose control in a situation where you may encounter insects, spiders, cobwebs, snakes or lizards; Suffering from an injury or disability that affects your mobility; Wheelchairs, walking aids, crutches are not permitted; Suffering from any condition not mentioned that may endanger yourself or others.
  • Dreamworld retains the copyright to all photos, and photos are for personal use only.

CROC FEED EXPERIENCE

  • Price and availability subject to change without notice.
  • Must be 18 years and over to participate.
  • Experience only available to guests who have admission to Dreamworld on the day of the experience. Dreamworld admission is not included in price of the feeding experience and must be purchased separately.
  • Experience is for a nominated date and time only.
  • Bookings are non-transferable. Cancellation fee is 100%.
  • Whilst all reasonable precautions are taken by Dreamworld to ensure the safety of our guests participating in this experience, Dreamworld shall not be responsible for any death or injury to any guest or loss of or damage to any property being worn or carried by any guests while participating in this experience. Purchase of Feeding Experience assumes acceptance of this disclaimer.
  • Dreamworld standard conditions of entry apply.
  • Wheelchairs and walking aids are permitted.
  • Anyone not participating in the experience cannot be supervised by Dreamworld staff.
  • Feeding Experiences may be cancelled at Dreamworld's discretion at any time should this be deemed to be in the best interest of wildlife and guests. In the event a Feeding Experience is cancelled Dreamworld will endeavor to book guests into an alternative available date. If the alternative date is unsuitable, Dreamworld will refund the full price of the experience.
  • Maximum of five (5) guests may participate in each session.
  • Guests must be present at Bunya Traders by 12.50pm and experience may take up to 60 (sixty) minutes.

DINGO EXPERIENCE

  • Price and availability subject to change without notice.
  • Restricted to 7 years and over. Children 7yrs-15yrs must be accompanied by a paid participating adult.
  • Experience only available to guests who have admission to Dreamworld on the day of the experience. Dreamworld admission is not included in price of the feeding experience and must be purchased separately.
  • Experience is for a nominated date and time only.
  • Bookings are non-transferable. Cancellation fee is 100%.
  • Whilst all reasonable precautions are taken by Dreamworld to ensure the safety of our guests participating in this experience, Dreamworld shall not be responsible for any death or injury to any guest or loss of or damage to any property being worn or carried by any guests while participating in this experience. Purchase of Experience assumes acceptance of this disclaimer.
  • Dreamworld standard conditions of entry apply.
  • Wheelchairs and walking aids are permitted.
  • Anyone not participating in the experience cannot be supervised by Dreamworld staff.
  • Experiences may be cancelled at Dreamworld's discretion at any time should this be deemed to be in the best interest of the wildlife and guests. In the event an Experience is cancelled Dreamworld will endeavor to book guests into an alternative available date. If the alternative date is unsuitable, Dreamworld will refund the full price of the experience.
  • Maximum of five (5) guests may participate in each session.

TREE KANGAROO EXPERIENCE

  • Price and availability subject to change without notice.
  • Restricted to 10 years and over. Children must be accompanied by a paid participating adult up to the age of 15 years.
  • Experience only available to guests who have admission to Dreamworld on the day of the experience. Dreamworld admission is not included in price of the feeding experience and must be purchased separately.
  • Experience is for a nominated date and time only.
  • Bookings are non-transferable. Cancellation fee is 100%.
  • Wheelchairs and walking aids are permitted.
  • Whilst all reasonable precautions are taken by Dreamworld to ensure the safety of our guests participating in this experience, Dreamworld shall not be responsible for any death or injury to any guest or loss of or damage to any property being worn or carried by any guests while participating in this experience. Purchase of Experience assumes acceptance of this disclaimer.
  • Dreamworld standard conditions of entry apply.
  • Anyone not participating in the experience cannot be supervised by Dreamworld staff.
  • Experiences may be cancelled at Dreamworld's discretion at any time should this be deemed to be in the best interest of the wildlife and guests. In the event an Experience is cancelled Dreamworld will endeavor to book guests into an alternative available date. If the alternative date is unsuitable, Dreamworld will refund the full price of the experience.

FLOWRIDER (INCLUDING NIGHTRIDER)

  • Price and availability subject to change without notice.
  • FlowRider and NightRiders need to register at the Administration Buildings Booking Centre 20 minutes prior to their booking time.
  • Dressing room facilities are available at FlowRider. Guests are advised to wear board shorts and wet-shirts whilst riding.
  • Flowboards are provided by Dreamworld. Personal boards are not permitted. Wetsuits are not provided by Dreamworld.
  • Sessions after 6pm are available by phone if the previous sessions are sold out - 07 5588 1111. Subject to availability. Passes do not include access to other Dreamworld rides, attractions or events.
  • Booking is only valid for the nominated session and cannot be changed to an alternate session. Cancellation fee is 100%.
  • Guests must be 107CM for body boarding sessions and 122CM for stand-up sessions. Children under 10 years of age must have parental / guardian consent to ride and parental / guardian must be present during the session. Children between 10 - 18 years of age must have parental / guardian consent to ride stand up and parental / guardian must be present during the stand-up session.
  • Each rider may only book one place per session.
  • Participants must follow directions of operators, signage and announcements. Purchase of a Flowpass is conditional on the acceptance of the inherent risks detailed on the Warning and Safety Notice.

REDLINE SIMULATORS

  • Price and availability subject to change without notice.
  • All Drivers need to register at the Redline Pitt 20 minutes prior to their race time.
  • Booking does not include Dreamworld entry. Drivers must have a valid Dreamworld ticket to gain admission.
  • Booking is only valid for the nominated session and cannot be changed to an alternate session. Cancellation fee is 100%.
  • Drivers must be at least 150cm to drive.
  • Purchase of a Redline Ticket is conditional on the acceptance of the inherent risks detailed on the Warning and Safety Notice.

EXTRAS AND ADD-ONS

DREAMPIX PHOTO PASS

  • Valid on ride, roving and character photos only. Excludes wildlife experiences and promotional/seasonal attractions.
  • Does not include entry into Dreamworld and/or WhiteWater World.
  • Photo pass card will be active from date of collection.
  • Annual or Season pass must be presented when using the Annual Photo pass card.
  • Dreamworld reserves the right to refuse any image to be added to a Photo pass card if deemed to be rude, offensive or of a dangerous nature.
  • Photo pass card entitles holder to discounted prices for prints of any photos added to the pass. Photo pass card entitles holder to exclusive offers at Old-time and Koala photos. No further discounts apply to Photo pass card products.
  • All images added to any Photo pass card will expire if not claimed within 30 days of being added.
  • No refunds or exchanges Photo pass cards are not transferable or replaceable.
  • Dreamworld reserves the right to change these terms and inclusions without notice.

CABANAS

  • Maximum of six (6) guests per Cabana or twelve (12) guest for Ultimate Cabanas.
  • Branded key provided to guest per cabana hire; key to be returned to Guest Services upon departure as ‘check-out’ of Cabana.
  • No discount applicable to Passholders.
  • Dreamworld entry is not included.
  • Booking is only valid for the nominated day. Bookings are non-transferable. Cancellation fee is 100%.

RIDE EXPRESS

  • Pricing is on a per person basis.
  • Valid for use on selected Dreamworld rides only.
  • Height and safety restrictions apply on all rides.
  • Ride Express does not guarantee preference of seat.
  • Ride Express users must arrive on or after your ride time allocation. Please do not arrive early.
  • Photo pass card entitles holder to discounted prices for prints of any photos added to the pass. Photo pass card entitles holder to exclusive offers at Old-time and Koala photos. No further discounts apply to Photo pass card products.
  • Ride Express is only valid during normal operating hours.
  • Ride Express access is only valid for account holder.
  • Dreamworld reserves the right to cancel any Ride Express account where it has been determined the account holder has not followed product's conditions.

GIFT CARDS

  • Gift cards expire 12 months from date of issue (excludes “Free Gift Card” special offers).
  • One x $4.95 registered post fee applies to all gift card transactions through the website. Gift cards are only available for delivery within Australia. Dreamworld will arrange for gift cards purchased by you to be delivered by registered post to your nominated address. Delivery may take up to two (2) weeks. Gift cards cannot be delivered to a P.O Box address. A person must be at the delivery address to accept the delivery. Anyone at the delivery address who receives the delivery shall be presumed to be authorised to receive the delivery on your behalf. (Excludes “Free Gift Card” special offers.)
  • Treat this card like cash. Defaced, mutilated, altered, lost or stolen cards will not be replaced, refunded or redeemed.
  • This card is redeemable for food & beverage, merchandise or services at Dreamworld and WhiteWater World only and cannot be used for online purchases.
  • Gift cards are not redeemable for cash and cannot be reloaded. No change will be given if the available balance of the available balance of the gift card exceeds the transaction value but the balance may be applied to future purchases.
  • It is up to you to use the full value before expiry date. The unused balance on the expiry of this card will not be refunded or credited. If a purchase exceeds the available card balance, you must make up the difference with another payment method. You are liable for all transactions on your card except to the extent to which there has been fraud or negligence on our part or on the part of any of our employees.
  • Dreamworld may update these terms from time to time and any such update will take effect from the date that the updated terms are published on this website.
  • To check your card balance phone 1300 55 33 80.

THE MONSTER INFLATABLE SESSIONS

  • Booking does not include access to Dreamworld, a valid entry ticket is required.
  • Each participant may only book one place per session.
  • Passholders can redeem one (1) free session upon presentation of valid pass. Additional sessions can be booked for $5 each. Free session cannot be redeemed during Happy Halloween events.
  • All participants need to register at The Dreamworld Exhibition Centre (The Monster Inflatable) Pre-Paid Line (Map Ref 45) 20 minutes prior to session time. Failure to register 20 mins prior may result in booking being forfeited. 
  • Booking is only valid for the nominated session and cannot be changed to an alternate session.
  • E-Ticket must be presented to register, and cancellation fee is 100%.
  • Each participant (or their parent/guardian where the participant is under 18) will be required to sign a waiver in order to gain access to the inflatable course.
  • Maximum weight restriction of 120kg applies. Participants must be aged 3 or older and 120cm or taller.
  • Children under 13 years of age must be accompanied by a parent/guardian, and it is recommended children under 10 are supervised by a participating adult to help navigate the course.
  • Participants must be free from the following pre-existing medical conditions disabilities or injuries to participate: neck, back, knee, ankle and heart conditions and pregnancy.
  • Participants cannot experience the course under the influence of alcohol medication or drugs.
  • Participation requires a good level of fitness.
  • Participants to remove shoes and socks, belongings, sharp objects or loose articles including prescription glasses, watches, wallets, mobile phones before entering the course.
  • Patrons/parents/guardians must evaluate these risks before engaging in, or allowing minors to engage in, these activities.
  • Participants are hereby warned and acknowledge that there is risk of injury/death and/or loss/damage to personal property whilst participating or being in this venue.
  • By using this facility, you accept these risks and agree that you will not hold the operators, landlords and/or staff responsible for any injury/death and/or loss/damage to personal property suffered whilst using these facilities.